Privacy Policy
Effective Date – August 01, 2026
Your privacy matters to Poshium Technologies (“Poshium“, “we”, “us”, or “our”). This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website and mobile application (together, the “Platform”), and explains your rights and how to exercise them.
By using the Platform, you agree to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
This Privacy Policy covers:
• Who we are and how to contact us
• Personal information we collect from you
• Personal information we collect from other sources
• How we use your personal information and why
• Who we share your personal information with
• Cross-border data transfers
• How we keep your personal information secure
• How long we retain your personal information
• Your privacy rights and how to exercise them
• Marketing communications
• Our policy on minors
• Third-party links
• Changes to this Privacy Policy
We may revise this Privacy Policy from time to time, with or without notice. Any new version will be posted on this page. Where this Privacy Policy is made available in more than one language and there is a conflict between versions, the English version prevails.
Who We Are and How to Contact Us
Poshium Technologies operates the Platform and is the organization responsible for your personal information under this Privacy Policy. Our address is Halifax, Nova Scotia, Canada.
You can reach our Privacy Officer by emailing privacy@poshiumgallery.com.
Personal Information We Collect From You
“Personal information” means information about an identifiable individual. It does not include information that has been permanently de-identified so that no individual can be identified from it. It does include information that, alone, may not identify you, but could identify you when combined with other information.
Category | What This Includes |
Identity Data | Your name, username, and profile photo. If you verify your account through ‘Poshium Verified’ (where offered), a copy of your government-issued ID and the details on it (ID number, date of birth, nationality/citizenship status, and gender). If you use vehicle-related features (such as arranging a test drive through the Automotive category), your driver’s licence and ID details. |
Contact Data | Your email address and phone number(s). |
Location Data | Your approximate location, if you enable location sharing on your device. |
Listings Data | Details of your current and past Listings, Listings you’ve viewed, and offers you’ve made on other users’ Listings. |
Marketing Data | Your preferences for receiving marketing messages from us. |
Chat Data | Messages you exchange with other users through the Platform’s chat feature, including any personal information you choose to share in those messages. |
Call Data | Recordings of calls between you and our support team, made for training and quality purposes, where applicable. |
Behavioural Data | Information we infer about your interests and behaviour based on your activity on the Platform, typically grouped into aggregated segments. |
Technical Data | Your IP address, login data, browser type and version, time zone, device type, operating system, and similar technical information. |
Communication Data | Messages, images, and documents you exchange with our team through channels such as email or WhatsApp. |
Aggregated data
We also use aggregated data — for example, statistics about how many users access a particular feature. Aggregated data does not identify you and is not personal information. If we ever combine aggregated data with other information in a way that could identify you, we treat the combined data as personal information under this Privacy Policy.
Sensitive information
We do not intentionally collect sensitive personal information about you, such as details of your race or ethnicity, religious beliefs, political opinions, health information, genetic or biometric data, or criminal record information.
Please do not share this type of information with us (for example, through our support chat) or with other users (for example, through in-Platform messaging). If you choose to share it anyway, you consent to us handling it in accordance with this Privacy Policy.
What if you don’t want to provide personal information?
You’re not obligated to give us personal information. However, if certain information is necessary for us to provide you with access to the Platform or to meet a legal obligation, and you choose not to provide it, we may not be able to give you access to that part of the Platform. For example, we need your email address to create an account for you.
Personal Information We Collect From Other Sources
In addition to information we collect directly from you, we may also collect personal information about you from the following sources:
Source | Categories of Personal Information |
Social media platforms (e.g., where you sign in using a social account) | Identity Data, Contact Data |
Our affiliates and related companies | Identity Data, Contact Data, Marketing Data, Behavioural Data, Technical Data |
Analytics providers | Behavioural Data, Technical Data |
Advertising partners | Behavioural Data, Technical Data |
How We Use Your Personal Information and Why
We only use your personal information for the purposes listed below, unless we reasonably believe we need to use it for another, compatible reason. If we need to use it for an unrelated purpose, we will update this Privacy Policy first and explain our basis for doing so.
Our legal basis for processing
Under Canadian federal privacy law (PIPEDA), we generally rely on one or more of the following bases to collect, use, or disclose your personal information:
- Consent — where you have given your knowing consent (express or implied by your use of a feature) for a specific purpose.
- Contractual necessity — where processing is required to provide the Platform or a service you’ve requested (for example, hosting your account or Listing).
- Legal obligation — where we must process information to comply with Canadian federal or provincial law.
- Legitimate business interest — where processing is reasonably necessary for our legitimate business operations and does not override your privacy interests (for example, maintaining accurate service records).
Purpose | Categories Used | Why We Do This | Our Basis |
Account creation | Identity Data, Contact Data | To register and manage your Poshium account. | Contractual necessity |
Verification | Identity Data, Contact Data | To verify your identity if you choose ‘Poshium Verified.’ | Contractual necessity |
Operating the Platform | Identity Data, Contact Data, Location Data, Listings Data, Chat Data, Call Data | To run the Platform, let you interact with other users, and deliver services you request (e.g., arranging a vehicle test drive). | Contractual necessity |
Analytics | Behavioural Data, Technical Data | To understand how the Platform is used and improve it. | Legitimate interest |
Marketing | Contact Data, Marketing Data | To send marketing messages, where you’ve agreed to receive them. | Consent |
Troubleshooting | Technical Data | To identify and resolve technical issues on the Platform. | Contractual necessity |
Fraud prevention & security | Identity Data, Contact Data | To keep the Platform and our systems secure. | Legal obligation |
Customer records / CRM | Identity Data, Contact Data, Communication Data | To keep a record of your interactions with us and provide continuity of service. | Legitimate interest and contractual necessity |
Quality assurance | Communication Data, Call Data | To monitor and improve the quality of support you receive. | Legitimate interest |
Who We Share Your Personal Information With
We require everyone we share your personal information with to protect it appropriately, consistent with our own policies. Our service providers may only use your personal information for the purposes we specify — never for their own purposes.
Recipient | Why We Share It |
Other Platform users | We share relevant information (such as your username, profile photo, and Verified status) when you transact with another user. Anything you post in a Listing or Review — including any personal information you include — becomes publicly visible, may be copied or shared by others, and may appear in search engine results (e.g., Google). Please only share information you’re comfortable making public. |
Service providers | Companies that help us run the Platform, such as IT hosting, payment processing, and marketing service providers, may access your personal information as needed to perform their services. |
Our affiliates | If Poshium operates or partners with related companies or shares technology with them, those affiliates may need access to your personal information to help operate the Platform. |
Professional advisers | Our lawyers, accountants, bankers, insurers, and similar advisers may need limited access to your personal information to provide their services to us. |
Public authorities | We may be required to disclose personal information to a court, regulator, or law enforcement body where the law requires it. |
A buyer of our business | If Poshium is involved in a merger, acquisition, financing, or sale of assets, your personal information may be shared with the parties involved, subject to it continuing to be used in accordance with this Privacy Policy. |
Cross-Border Data Transfers
Your personal information may be stored or processed outside of Canada, including in countries whose privacy laws may differ from Canada’s. Where we transfer your personal information internationally, we take reasonable steps to ensure it continues to receive an appropriate standard of protection, consistent with PIPEDA’s requirements for organizations that use service providers outside Canada.
How We Keep Your Personal Information Secure
We use reasonable administrative, technical, and physical safeguards designed to prevent your personal information from being lost, misused, or accessed without authorization.
Access to your personal information is limited to employees and contractors who need it for their work, and they are bound by confidentiality obligations.
We have procedures in place to respond to any suspected or actual data breach, including taking steps to reduce the impact on your privacy and, where required by law, notifying you and the applicable regulator.
How Long We Retain Your Personal Information
We retain your personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer period is required by law (for example, for tax or regulatory recordkeeping).
We may anonymize your personal information so that it can no longer be linked to you; we may keep anonymized data indefinitely.
We review our retention practices periodically to ensure they remain appropriate and compliant.
Your Privacy Rights
Your rights
Subject to certain exceptions under Canadian privacy law, you may have the right to:
- Access your personal information — request a copy of the personal information we hold about you and confirm how it’s being used.
- Correct your personal information — ask us to correct or update information that is inaccurate or incomplete.
- Withdraw your consent — where we rely on your consent, you can withdraw it at any time, subject to legal or contractual restrictions. If you withdraw consent, we’ll let you know if that affects your ability to use certain features.
- Request deletion — ask us to delete personal information we no longer have a valid reason to keep, subject to our legal recordkeeping obligations.
- Ask questions or raise concerns — about how your information is collected, used, or shared.
How to exercise your rights
To exercise any of these rights, contact us at privacy@poshiumgallery.com. We may ask you to verify your identity before acting on your request, as a safeguard to prevent disclosing your information to the wrong person. We aim to respond within 30 days; if a request is complex, we’ll let you know and provide a revised timeline.
We generally do not charge a fee to respond to a request, but Canadian privacy law permits us to charge a reasonable fee in some circumstances (for example, for repeated or excessive requests), and we will always notify you in advance if a fee applies.
Complaints
If you have a concern about how we’ve handled your personal information, please contact us first at privacy@poshiumgallery.com so we can try to resolve it. If you remain unsatisfied, you have the right to file a complaint with the Office of the Privacy Commissioner of Canada (priv.gc.ca).
Marketing Communications
You can opt out of marketing messages at any time by updating your notification preferences in your account settings, or by clicking “Unsubscribe” at the bottom of any marketing email. Where we send commercial electronic messages, we do so in accordance with Canada’s Anti-Spam Legislation (CASL), including honouring unsubscribe requests promptly.
Our Policy on Minors
The Platform is intended for users who have reached the age of majority in their province or territory (nineteen (19) in Nova Scotia), and we do not knowingly collect personal information from minors.
If you become aware that a minor has used the Platform in breach of this policy, please contact us at [Insert Privacy Email] and we will take steps to remove their personal information from our systems.
Third-Party Links
The Platform may contain links to third-party websites or apps. Clicking these links takes you off the Platform, and those third parties may collect your personal information under their own privacy practices, which we don’t control and aren’t responsible for. We encourage you to review the privacy policy of any site or app you visit.
Changes to This Privacy Policy
We may update this Privacy Policy at any time, with or without notice. When we do, we’ll post the updated version on this page and, where appropriate, notify you (for example, by email). Updates take effect as soon as they’re posted, unless stated otherwise.